Home Warranty Insurance Team
Our Specialist team is unique within the market
Management
Our team look after a broad spectrum of builders, from those undertaking smaller straightforward jobs, to those undertaking major projects with significant complexity.
Our Management team are tasked to ensure the quality of our service delivery as well as liaising with the industry sectors across our States representing the interests of our Clients.
We are the only licensed DBI distributor delivering 100% of profits directly back to the building and construction industry.
Eligibility team
Our Eligibility team is responsible for assisting you with initial eligibility applications and ongoing eligibility reviews, as well as attending to our Clients general queries.
We are committed to providing you with a comprehensive service, to ensure that all eligibility reviews are actioned within our own service standards and inline with the requirements across all our State’s schemes.
Our recruitment for eligibility personnel, focuses on financial literacy and experience, rather than just a general insurance background. We seek degree qualified, skilled professionals with experience in insolvency, accounting and finance. This allows us to have effective conversations with you and your appointed accountants or financial advisors, so that we achieve quality and realistic outcomes for you.
We take a proactive approach that often involves an education element (for you and your accountant or financial advisor) to ensure you understand the process. We advise how you can position your business to balance your responsibilities under each State’s Scheme and your future plans for your business.
Job Specific team
Our Job Specific team is responsible for issuing manual certificates for job specific applications, as well as processing amendments and cancellations of existing certificates.
This team will be your first point of contact. Whether you choose to transact your own certificates or like the comfort of us producing the certificate for you, our Job Specific team are perfectly placed to support you from application through to production of a certificate.
In the event additional information is required from you with respect to a job specific application, you will be contacted from a member of the Job Specific team.
